The Optimum Support Experience

Optimum Products:

“Customer Service has been top notch. The employees at Optimum are almost like friends. You can always go to them, talk to them, and they know all the answers! Any problem we’ve ever had, they’ve been able to help us. Any serious problem, they are able to get onto our system and navigate through to fix the problem themselves or tell me how to fix it.” 

 “I was working a lot with our representative, sharing ideas…and it was amazing how she could take the concepts that I had built up in my mind and then turn it into practical ways in which Optimum could be implemented. I’ve never really come across a person who could do that. That just really validated why our choice of Optimum was correct.” 

 “I would say, without a doubt, Optimum’s level of support and the staff is amazing.”

 “I have nothing but good to say about optimum Solutions. I’ll tell ya, I love Optimum Solutions…the people are just so friendly. Really, I mean our service rep has been so knowledgeable. I’ll just call them up and they’re like family!”  

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IT Manager Kimberly Conover, New England Wire Tech

Thank you to the Optimum Support Team so much for all your help over the last year. It has been a pleasure working directly with you. Your promptness and your willingness to help and repeating instructions when we wavered is greatly appreciated.