I would like to compliment our support representative and let others at Optimum know how good of job that she does with Customer Support. She remembers situations that we have called in on for support that will end up impacting our quarterly reports a couple months later. I don't even remember them but she does. We appreciate the good job she does.
Kathy Gore: Bank of Commerce
Category: Retail & Other, Finance
Number of Employees: 75
Has Optimum met your expectations?
It has exceeded my expectations because all I knew to expect is what I had previously used for payroll, and this one does so much more. Support is phenomenal, I mean whenever you call somebody and they get back to you that quickly.
By golly, if you’re not with Optimum you should be. It’s great.
Was the conversion to Optimum software easy?
It went really well, they told us exactly what we would need, exactly what we had to go along with and we kept track of everything little thing. They kept us on track so that we would be on time with everything. I was so nervous we wouldn’t get everything done for January, but they stepped us right through it and got us up and going in time to start processing.
Would you recommend Optimum Solutions?
I look forward to processing payroll and come into payroll week gung hoe and ready to go. I would recommend it hands down.
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