I have never had an experience like this before, with other vendors there always seem to be a customer service issue in one way or another. At Optimum, when we leave a voice mail, someone always gets back to us within a short period of time.
Debbie Hinman: Flournoy Development Company
Category: Retail & Other, Construction Contracting
Number of Employees: 450
- Optimum Payroll Software
- Applicant Tracking & Talent Management
- Payroll, HR, and Time & Attendance Alerts
- Optimum HR
- Optimum Time & Attendance
How have Optimum Solutions products affected your company’s productivity?
Our company is so much more productive with the use of Optimum Solutions. The ease of use of the software, the fact that each products integrates fully with payroll has made production so much faster.
The product saves me so much time, especially in government reporting. We are in multiple state and localities, and due to cutbacks, it is very important that everything is done timely , that you are meeting all of your government deadlines. With Optimum it is all automated and error free.
How was the installation and training process?
The installation and training when we converted to Optimum Solutions went very well. We were assigned one software representative who fully understood our business and stepped us through every step of the way, it was great.
Describe your experience with Optimum Solutions.
Optimum was totally honest from the very beginning; they never told me anything that it would not do. It is just dynamic, dynamic software. I realized early on that these were honest people, these were good people and that fact that it was developed in-house with their development staff is on hand at all times, if there is ever a problem, which is rare, the development staff goes to work immediately and in no time you have a solution to the problem.
Would you recommend Optimum Solutions to other companies?
I would recommend Optimum to anyone who is looking to convert to a new payroll software.
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