Time & Attendance Software Reviews

Optimum Time & Attendance
4.5 50
50 reviews

Read real customer reviews of our Optimum Time & Attendance Software. Looking for more reviews? You can also browse software reviews by industry, product, video and more.

Distribution

She has always been very knowledgeable, helpful, courteous and OH SO PATIENT!!! If she didn’t have the answer to my problem, which has been very rare, she always contacted someone to help me. What an asset she must be to Optimum Solutions!!

Carolyn Corbin, Office Manager, Merchants Grocery
Healthcare

I just have to say THANK YOU! You have been truly fantastic throughout our entire conversion and your help this week has been exceptional. This software is amazing and actually fun to use. And it works!

Dee Skinner, Director of IT Services, La Vida Llena
Manufacturing

This is so much faster than our previous payroll system and the Time and Attendance allows our supervisors to be able to manage their own departments which has saved so much time for HR and Payroll to do other things.

Tammy Dick, HR Coordinator, WillowWood Company
Source: Capterra
Manufacturing

Optimum is a unique payroll, hr and time and attendance software company...the software is easily used and the customer support is always on top of issues.

Beverly Holloway, Office Manager, Ray-Carroll County Grain Growers, Inc.
Source: Software Advice
Manufacturing

Your support staff is phenomenal….I have had a couple of issues that our support specialist has handled for us rapidly and efficiently….she is a real asset to your great support group….Please know that your support is second to none…..Thanks for all you do.

Jackie Bass, Director of Information Technology, Maples Industries Incorporated
Manufacturing

I can’t begin to tell you what a great comfort it was knowing our vendor and it’s employees were putting our needs first. I have always been a fan of Optimum and the staff there but this extra care and concern was above and beyond normal Customer Service.

Annette Statum, Director of Human Resources, Nextek, Inc.
Retail & Other

I just wanted to say that your support team is the best. Our Support Representative does a great job for us and I just wanted to say thanks for the continued support.

Raymond Damato, Corporate Information Systems Manager, Archon Corporation
Retail & Other

Please express my appreciation to those individuals responsible for the Time & Attendance upgrade. I completed the upgrade today and everything went EXACTLY as documented.

Dave Cassidy, MIS Manager, KTBS-3
Transportation

Optimum is the way to go!

Mindy Spackman, Office Supervisor, Cache Valley Transit District
Source: Capterra
Distribution

As you know we use the Payroll and Time & Attendance daily, I would highly recommend it to anyone!

Donna Boyd , HR Manager , H&M Wagner & Sons
Manufacturing

Once again, I think Optimum support for payroll and time attendance is terrific. I have no complaints at all. In fact, I daresay that, out of all the software that Fair-Rite products has that deals with support, Optimum has one of the best if not the best support.

Jack Carr, Systems Analyst, Fair-Rite Products Corp.
Manufacturing

I can’t tell you how I appreciate the efficiency and competence of Optimum Solutions. The software works! Today you can’t take that for granted.

Sherre Wichmann, IS Director, Vance Brothers
Manufacturing

We have a union piece-work incentive work shop, so we have our own custom programs that fit with Optimum Solutions’ system and the process was easier than expected.

Curt Loewen, I.S. Director, McLaughlin Body Company
Manufacturing

Since the implementation of these products, we have improved productivity, reduced errors, and eliminated downtime.

Trish Grant, Senior Analyst, TUTCO, Inc.
Manufacturing

Software is pretty easy to use. Customer service helps with any problems.

Cathy Skawinski, Payroll/ Benefits Administrator , Foster Needle Co., Inc.
Source: Capterra
Manufacturing

I like that Optimum takes customer comments into consideration and sometimes incorporates those suggestions into future updates

Brittany Fleming, Payroll Manager, Travis Pattern & Foundry, Inc.
Source: Software Advice
Distribution

I have been using this software for 7 years and find Optimum and its staff wonderful to work with.

Virginia Baer, VP of Finance, American International Chemical Inc
Source: Capterra
Distribution

One of the most comprehensive payroll, hr and time systems out there

Debbie Kroman, IT Manager, I Kunik Co
Source: Capterra
Retail & Other

Have used this software for over 18 years and have always felt their customer service support is excellent. I changed the platform to their Windows series in 2010 and love how user friendly it is.

Teri Zamperini, Payroll Manager, Imperial Pools
Source: Capterra
Healthcare

You really know your stuff and take the time to explain all aspects of the system, even things that we may not be using right now.

Lisa Fontaine, Director of Human Resources and Operations, Integrated Rehabilitation Services
Transportation

We love the ability to keep our payroll/human resources in-house as we manage 650+ employees in a multi-state environment. No need for 3rd party vendors in any arena. The payroll/hr/time&attendance modules all integrate very nicely, are easy to use and we can get what we need done with a very small staff.

Kelli Wilson, Payroll Manager, Midwest Motor Express, Inc.
Source: Capterra
Transportation

After 38 years of payroll experience this is a top notch product, we have used this program for over 10 years now and could not be happier. It gives you all the information you need and then some.

Delia Bullard, HR, Black's Tire Service, Inc
Source: Capterra
Manufacturing

I would definitely give Optimum support 5 stars!

Lisa, Payroll Manager, Eco Finishing Company
Source: Email
Manufacturing

Of the three software companies I deal with, Optimum’s support is by far the best in responsiveness, knowledge, and helpfulness.

Jayne Masternak, Human Resources, Penn Union Corp
Manufacturing

My experience with Optimum has been nothing but outstanding. Their support staff has always gone out of their way to assist in my operations, sspecially in keeping me up to date with payroll changes and using Optimum in the most efficient manner. They have made my life easy in a complex and constantly changing environment.

John Jacobs, General Accountant, Boltaron Inc.
Source: Capterra
Transportation

This software is easily integrated with our other applications, for they have an awesome programming team who can make customization easily. Most companies do not allow or offer this level of flexibility.

Rob Taggart, IT Director, ODTL
Source: Software Advice
Retail & Other

Speed of our payroll processing has increased. The transfer of data from Timekeeping to Payroll Processing is simple and efficient. The HR side of the system is very user friendly and has a large array of reports to choose from. On a daily basis I enjoy how easy it is to maneuver around in and enter data quickly.

Dana Mounts, HR Director, Mead Clark Lumber
Source: Software Advice
Retail & Other

Optimum is easy to learn and customer support is always quick to get back to me. They make you feel like you are the only customer, even though your not.

Shelly Jones, Payroll, Atrium Centers
Source: Capterra
Retail & Other

We are amazed at the features the software has to offer. I am so glad we went with Optimum Solutions, Inc.

Armondo Trevino, Programmer, Valley Builder’s Supply
Manufacturing

We recently moved to the cloud based platform and love it ; now we can run payroll from anywhere!

Silvia Rodriguez-Nieto , HR , Waukegan Tire & Supply Company
Source: G2 Crowd
Distribution

An amazing solution to punch cards and hand calculated hours!!

Melanie Helman, HR Generalist, Crayex Corporation
Source: Capterra
Retail & Other

I am very pleased at how efficient my project manager and the programmers get requests resolved quickly for my company.

Sheryl Lee, Payroll Administrator, Diocese
Manufacturing

I just wanted to say thank you for all your help. I really appreciate it. I really appreciate you being patient and taking the time to work with me. That is what make your software stand out, your support team!

Cathy Bucy, Engineering Manager, Cleveland Gear Company
Transportation

Support is always there when I need them and to date we have had only minor ‘user’ problems.

Marion Hall, Chief Financial Officer, Gaines Motor Lines
Retail & Other

The payroll / HR / time cards system is very user friendly and support is great!

Vikki Wicks, Payroll Manager, Alaska Sales & Service
Source: Capterra
Transportation

Very good product and documentation.

Robert Porter, Vice President, Brandt Truck Line, Inc.
Retail & Other

This software has cut a lot of time and human error in our processing!

Michelle Morgan, Accounting Manager, Assemblers Inc
Source: Capterra
Manufacturing

Support has always been a 5 out of 5. We always get quick responses to our issues.

Ronald, Computer Systems Manager , Klauer Manufacturing Company
Source: Email
Manufacturing

Solid Software / Great Vendor

Jo Siegienski, HR Systems Manager, Quadion LLC
Source: Capterra
Manufacturing

Optimum's support department has set the bar that I compare all other software support vendors to. And we use many as we have so many different software packages in place. And believe me, none of them even come close to the support provided by your support department members.

Don Miller, IT Manager, JAMAK
Distribution

The product is better than any that we have used previously. The staff is wonderful.

Timothy Heck, CFO , Allied Food Industries, Inc.
Source: Capterra
Distribution

Everyone we have worked with has been very pleasant, professional and knowledgeable about the product.

Charmaine Jeske, Computer Operator, Rose Packing Company
Retail & Other

I have found this product easy to use and understand. The support staff is always friendly and very helpful. I have never had an issue that they have not been able to explain or resolve. Very happy with the product and the service.

Julie Wells , Payroll Manager, Lexington Center Corporation
Source: Capterra
Manufacturing

Our Optimum Solutions, Inc. sales rep. How could anyone NOT be satisfied? She is hard working and diligent. Her main goal is to make sure you are happy with the product.

Diane Hill, Payroll Clerk, MAC Valves, Inc.
Transportation

I have even had top notch support on a weekend during a move from one server to another that included an upgrade of system.

Darin Spurgeon , IT Specialist, Nebraska Transportation Company
Source: Software Advice
Distribution

We could not be happier with Optimum. Your support is top notch and always able to resolve our issues in a timely manner. The software itself is solid, well maintained and bug free which makes our lives easy. Know that we hold Optimum in high regard and speak highly of you.

Ryan Lear, IT Specialist, DET Distributing
Manufacturing

Our personal rep has been able to answer all questions, get us assistance with all of our needs and made recommendations for making the product more effective for our organization

Kelli Kinde, Controller, M&R Corporate Services, LLC
Source: Software Advice
Distribution

From my experience the support is a 5! I can always rely on getting the highest of quality help when we have asked for it.

Jeremy , Systems Supervisor and Inventory Analyst, B&B Distributors
Source: Email
Retail & Other

I would like to compliment our support representative and let others at Optimum know how good of job that she does with Customer Support. She remembers situations that we have called in on for support that will end up impacting our quarterly reports a couple months later. I don't even remember them but she does. We appreciate the good job she does.

Laura Schwickerath, Information Systems Manager, Five Star Cooperative
Healthcare

The software offers us many ways to store, obtain, and report data. Optimum solutions has been very patient and available to answer our questions.

Melissa , Human Resources Director , United Cerebral Palsy Of Arkansas
Source: Software Advice

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Office Manager Beverly Holloway, Ray-Carroll County Grain Growers, Inc.

Optimum is a unique payroll, hr and time and attendance software company...the software is easily used and the customer support is always on top of issues.