HR Software Reviews

Optimum HR
4.5 81
81 reviews

Read real customer reviews of our Optimum Human Resources Software. Looking for more reviews? You can also browse software reviews by industry, product, video and more.

Distribution

One of the most comprehensive payroll, hr and time systems out there

Debbie Kroman, IT Manager, I Kunik Co
Source: Capterra
Manufacturing

Software is pretty easy to use. Customer service helps with any problems.

Cathy Skawinski, Payroll/ Benefits Administrator , Foster Needle Co., Inc.
Source: Capterra
Retail & Other

I am not computer literate but this is a fairly easy program to follow.

Francine Gladstone, Payroll Manager, Joint Industry Board of the Electrical Industry
Source: Capterra
Transportation

We love the ability to keep our payroll/human resources in-house as we manage 650+ employees in a multi-state environment. No need for 3rd party vendors in any arena. The payroll/hr/time&attendance modules all integrate very nicely, are easy to use and we can get what we need done with a very small staff.

Kelli Wilson, Payroll Manager, Midwest Motor Express, Inc.
Source: Capterra
Retail & Other

The payroll / HR / time cards system is very user friendly and support is great!

Vikki Wicks, Payroll Manager, Alaska Sales & Service
Source: Capterra
Retail & Other

I am very pleased at how efficient my project manager and the programmers get requests resolved quickly for my company.

Sheryl Lee, Payroll Administrator, Diocese
Manufacturing

I just wanted to say thank you for all your help. I really appreciate it. I really appreciate you being patient and taking the time to work with me. That is what make your software stand out, your support team!

Cathy Bucy, Engineering Manager, Cleveland Gear Company
Retail & Other

Using the Optimum software and working with the Optimum team has met and even exceeded our expectations.

Kadir Cizreliogullari, Regional Director, Partners In Opportunities, Inc.
Source: Email
Healthcare

Overall, Optimum Solutions provides a phenomenal HR/Payroll program that is easy to use. With respect to "pros", Optimum Solutions' customer services is outstanding.

Calixto Rivera, Vice President/Administrator, SouthernCross Ambulance, Inc.
Source: Capterra
Manufacturing

Software is reliable, easy to use, supported well and stays current with tax reporting and other government requirements.

Don Miller , IT Manager, Jamak Fabrication
Source: Capterra
Manufacturing

Optimum is constantly improving and maintaining their data and keeps the consumer aware of changes happening or needing completed. And the customer support has been first rate.

Timothy Lynch, Payroll and Production Coordinator, YUSA Corporation
Source: Capterra
Distribution

Large variety of reports. Great Year-end and Quarterly Tax Filing. Detailed user manuals and customer support. Quick answers to problems. Great value for the system you receive.

Sherri Pappas, Director of Human Resources, B & B Distributors, Inc.
Source: Capterra
Retail & Other

Have used this software for over 18 years and have always felt their customer service support is excellent. I changed the platform to their Windows series in 2010 and love how user friendly it is.

Teri Zamperini, Payroll Manager, Imperial Pools
Source: Capterra
Healthcare

You really know your stuff and take the time to explain all aspects of the system, even things that we may not be using right now.

Lisa Fontaine, Director of Human Resources and Operations, Integrated Rehabilitation Services
Retail & Other

I would like to compliment our support representative and let others at Optimum know how good of job that she does with Customer Support. She remembers situations that we have called in on for support that will end up impacting our quarterly reports a couple months later. I don't even remember them but she does. We appreciate the good job she does.

Laura Schwickerath, Information Systems Manager, Five Star Cooperative
Manufacturing

Solid Software / Great Vendor

Jo Siegienski, HR Systems Manager, Quadion LLC
Source: Capterra
Manufacturing

This software has made my job doing payroll and managing HR functions so much easier since we made the decision to use this product almost 10 years ago. The customer service team is great and always willing to help with any issues that come up. Plus, they hold an awesome User's Conference every year which I highly recommend everyone attend.

Teri Winger, Office Manager, L A Aluminum Casting Co.
Source: Capterra
Transportation

The software is very user friendly and I caught on quickly and comfortably. I have developed a great relationship with my support contact and can't thank her enough for the hours that she has gone above and beyond with assisting me

Mary Meador, Payroll Administrator, Old Dominion Truck Leasing
Source: Capterra
Manufacturing

Great support during and after implementation, single database, easy to use, built for future growth, they listen to customer suggestions.

Brad Wickham , HR Manager , Huskey Truss & Building Supply
Source: Capterra
Retail & Other

System is user friendly. Support staff is helpful and responds quickly when there are problems.

Angie Chatfield, HR Director, Suburban Lawn and Garden
Source: Software Advice
Transportation

After 38 years of payroll experience this is a top notch product, we have used this program for over 10 years now and could not be happier. It gives you all the information you need and then some.

Delia Bullard, HR, Black's Tire Service, Inc
Source: Capterra
Manufacturing

Optimum's support department has set the bar that I compare all other software support vendors to. And we use many as we have so many different software packages in place. And believe me, none of them even come close to the support provided by your support department members.

Don Miller, IT Manager, JAMAK
Transportation

Support is always there when I need them and to date we have had only minor ‘user’ problems.

Marion Hall, Chief Financial Officer, Gaines Motor Lines
Retail & Other

We are pleased to have made the move to Optimum Solutions. Our Human Resources team is very happy with our decision.

Heather Fulbright , VP Human Resources Director , First Community Bank
Source: Email
Distribution

The product is better than any that we have used previously. The staff is wonderful.

Timothy Heck, CFO , Allied Food Industries, Inc.
Source: Capterra
Transportation

Optimum Software is a nice product that is easy to use. The support you receive during installation and initial workings is tremendous.

Patricia Forsyth, HR Manager , Davis Cartage Company
Source: Capterra
Distribution

Reporting is great. You can get almost anything you can think of.

Karla Dawes , Office Manager, R&K Distribution, Inc.
Source: Software Advice
Distribution

Everyone we have worked with has been very pleasant, professional and knowledgeable about the product.

Charmaine Jeske, Computer Operator, Rose Packing Company
Transportation

Very good product and documentation.

Robert Porter, Vice President, Brandt Truck Line, Inc.
Manufacturing

Optimum's customer service is top notch and quick to respond. The system is easy to navigate and user friendly. The programming is also very customizable to fit any need.

Andrea Hull, HR/Benefits Manager, Fisher Auto Parts
Source: Capterra
Manufacturing

We have had a good experience for the most part with Optimum. The software really has everything HR needs to use and then some along with a very capable way of securing the interface and back end from users. Their tech support is top notch and I haven't had any issues that have persisted for very long

John Heidelberg, IT Manager, Jensen International Inc.
Source: Capterra
Retail & Other

The software and it's support team are bar none, The Best! The product is easy to learn and use. The support team continually goes above and beyond my expectations.

Susan Brittingham, Payroll Specialist, Sterling Bank & Trust, FSB
Source: Capterra
Retail & Other

They have the best customer support of any company that I have ever dealt with. I would recommend them to any company large or small that is looking for a HR and Payroll software provider.

Elizabeth Franks, CPP, Payroll Administrator, Daniel Corporation
Source: Capterra
Retail & Other

The product is very user friendly and the support staff is very responsive if a problem is ever encountered.

Aaron Spanier, HR Director, Innovative Livestock Services, Inc.
Source: Software Advice
Transportation

This software is easily integrated with our other applications, for they have an awesome programming team who can make customization easily. Most companies do not allow or offer this level of flexibility.

Rob Taggart, IT Director, ODTL
Source: Software Advice
Manufacturing

Our Optimum Solutions, Inc. sales rep. How could anyone NOT be satisfied? She is hard working and diligent. Her main goal is to make sure you are happy with the product.

Diane Hill, Payroll Clerk, MAC Valves, Inc.
Retail & Other

My experience with this software has been great. There are always new things to learn. I recommend going to the conference every year since the software is always changing and you can find more way to utilize it.

Jennifer Badgley, Payroll, HR, Dual Graphics
Source: Capterra
Distribution

An amazing solution to punch cards and hand calculated hours!!

Melanie Helman, HR Generalist, Crayex Corporation
Source: Capterra
Distribution

he customer support team is cooperative, attentive, and can speak on my level. They can be creative in developing solutions to issues whether major or minor. I have and will continue to recommend OSI to any person that will listen.

Eric Gibbons, HR Director, Ajax Turner Company, Inc.
Source: Capterra
Manufacturing

The software is very user friendly, the website even more. The amount of information is vast and great for getting frequent updates on legal issues.

Drew McConnell, HR Manager, Universal Industries, Inc.
Source: Software Advice
Distribution

Our support rep is extremely knowledgeable of the product and just so happens to be one of the nicest customer service representatives I have ever worked with.

Lori Bolt, HR Assistant , Wheeler Bros., Inc.
Source: Capterra
Retail & Other

Another division of our company is going through a change from one big computer system to another but they're having a heck of a time and it has made me very very appreciative of how helpful and agreeable everyone at Optimum has been. Thanks so much!!

Steven Hicks, Human Resources Administrator, West Virginia Media
Manufacturing

I can’t tell you how I appreciate the efficiency and competence of Optimum Solutions. The software works! Today you can’t take that for granted.

Sherre Wichmann, IS Director, Vance Brothers
Manufacturing

Great HR and Payroll software; It gets the job done!

Bradley Chick, Accounting / IT Director, Glidewell Specialties Foundry Co, Inc
Source: Capterra
Retail & Other

Questions are answered promptly and the step by step instructions that include print screens to view as I am performing each step. Reports are easy to obtain and I like that they can be produced in various formats (PDF, Excel, etc.)

Tori Malone, HR Manager, Partners In Opportunities, Inc.
Source: Software Advice
Manufacturing

I like that Optimum takes customer comments into consideration and sometimes incorporates those suggestions into future updates

Brittany Fleming, Payroll Manager, Travis Pattern & Foundry, Inc.
Source: Software Advice
Retail & Other

Optimum is easy to learn and customer support is always quick to get back to me. They make you feel like you are the only customer, even though your not.

Shelly Jones, Payroll, Atrium Centers
Source: Capterra
Retail & Other

I would recommend this system to any size firm who wants to simplify their payroll and human resources.

Sheri Boone, Human Resources, Nugget Markets, Inc.
Manufacturing

Of the three software companies I deal with, Optimum’s support is by far the best in responsiveness, knowledge, and helpfulness.

Jayne Masternak, Human Resources, Penn Union Corp
Manufacturing

I have been quite please with this software and how it allows you to process your payroll in-house with ease and confidence in the accuracy.

Cheryl Haley, Payroll & Benefits Administrator, B.E. Meyers & Co Inc
Source: Capterra
Retail & Other

This software has cut a lot of time and human error in our processing!

Michelle Morgan, Accounting Manager, Assemblers Inc
Source: Capterra
Retail & Other

Speed of our payroll processing has increased. The transfer of data from Timekeeping to Payroll Processing is simple and efficient. The HR side of the system is very user friendly and has a large array of reports to choose from. On a daily basis I enjoy how easy it is to maneuver around in and enter data quickly.

Dana Mounts, HR Director, Mead Clark Lumber
Source: Software Advice
Manufacturing

We recently moved to the cloud based platform and love it ; now we can run payroll from anywhere!

Silvia Rodriguez-Nieto , HR , Waukegan Tire & Supply Company
Source: G2 Crowd
Distribution

We could not be happier with Optimum. Your support is top notch and always able to resolve our issues in a timely manner. The software itself is solid, well maintained and bug free which makes our lives easy. Know that we hold Optimum in high regard and speak highly of you.

Ryan Lear, IT Specialist, DET Distributing
Retail & Other

We are amazed at the features the software has to offer. I am so glad we went with Optimum Solutions, Inc.

Armondo Trevino, Programmer, Valley Builder’s Supply
Retail & Other

This software is overall very reliable and accurate. I would definitely recommend it.

Marlen Perez, Accounting Specialist, City of Belle Glade
Source: Software Advice
Retail & Other

We use the provided tax summary reports to summarize the required tax payments which we process through EFTPS, which takes less than 15 minutes each payroll for all companies combined.

Kris Benson, HR Administrator, Reid Supply Company
Distribution

The software gives you a multitude of information, more than I ever had in our previous system. Do not be overwhelmed with everything it can do. it is awesome!

Debbie Frederick, Accountant, Dykes Foodservice Solutions Inc.
Source: Software Advice
Retail & Other

I have worked with Optimum Solutions for the past 10 years, and I do recommend them very highly. They are dedicated to the highest level of support, and have never failed us yet, no matter what the problem.

Pam Wood, IS Manager, Day Wireless Systems
Retail & Other

Easy to learn and use. Lots of options to choose from for reporting purposes. ACA Reporting feature is top notch.

Charis Alls, HR Administrator, Ted Brown Music
Source: Capterra
Manufacturing

My experience with Optimum has been nothing but outstanding. Their support staff has always gone out of their way to assist in my operations, sspecially in keeping me up to date with payroll changes and using Optimum in the most efficient manner. They have made my life easy in a complex and constantly changing environment.

John Jacobs, General Accountant, Boltaron Inc.
Source: Capterra
Healthcare

I just have to say THANK YOU! You have been truly fantastic throughout our entire conversion and your help this week has been exceptional. This software is amazing and actually fun to use. And it works!

Dee Skinner, Director of IT Services, La Vida Llena
Manufacturing

Your support staff is phenomenal….I have had a couple of issues that our support specialist has handled for us rapidly and efficiently….she is a real asset to your great support group….Please know that your support is second to none…..Thanks for all you do.

Jackie Bass, Director of Information Technology, Maples Industries Incorporated
Manufacturing

The Optimum Solutions Payroll and HR system is very user friendly and if we had a problem, technical support was there to step us through it.

Pam Askins, Payroll Clerk, Blumenthal Print Works, Inc.
Distribution

From my experience the support is a 5! I can always rely on getting the highest of quality help when we have asked for it.

Jeremy , Systems Supervisor and Inventory Analyst, B&B Distributors
Source: Email
Retail & Other

I have found this product easy to use and understand. The support staff is always friendly and very helpful. I have never had an issue that they have not been able to explain or resolve. Very happy with the product and the service.

Julie Wells , Payroll Manager, Lexington Center Corporation
Source: Capterra
Manufacturing

I give Optimum's support 5 stars. The few times I have had to contact support, they have been quick to answer & made sure the problem was solved.

Debbie , Controller , JW Hicks Inc.
Source: Email
Distribution

The software is very easy to use, flexible, and dependable! Our company has been using Optimum since 1998. We've tripled our employees in that time and continue to grow.

Bonnie Fielder , HR, H&P Technologies, Inc.
Source: Software Advice
Healthcare

The software offers us many ways to store, obtain, and report data. Optimum solutions has been very patient and available to answer our questions.

Melissa , Human Resources Director , United Cerebral Palsy Of Arkansas
Source: Software Advice
Transportation

I have even had top notch support on a weekend during a move from one server to another that included an upgrade of system.

Darin Spurgeon , IT Specialist, Nebraska Transportation Company
Source: Software Advice
Manufacturing

Since the implementation of these products, we have improved productivity, reduced errors, and eliminated downtime.

Trish Grant, Senior Analyst, TUTCO, Inc.
Distribution

She has always been very knowledgeable, helpful, courteous and OH SO PATIENT!!! If she didn’t have the answer to my problem, which has been very rare, she always contacted someone to help me. What an asset she must be to Optimum Solutions!!

Carolyn Corbin, Office Manager, Merchants Grocery
Manufacturing

Optimum is a unique payroll, hr and time and attendance software company...the software is easily used and the customer support is always on top of issues.

Beverly Holloway, Office Manager, Ray-Carroll County Grain Growers, Inc.
Source: Software Advice
Manufacturing

Our personal rep has been able to answer all questions, get us assistance with all of our needs and made recommendations for making the product more effective for our organization

Kelli Kinde, Controller, M&R Corporate Services, LLC
Source: Software Advice
Transportation

Optimum is the way to go!

Mindy Spackman, Office Supervisor, Cache Valley Transit District
Source: Capterra
Manufacturing

I can’t begin to tell you what a great comfort it was knowing our vendor and it’s employees were putting our needs first. I have always been a fan of Optimum and the staff there but this extra care and concern was above and beyond normal Customer Service.

Annette Statum, Director of Human Resources, Nextek, Inc.
Distribution

I have been using this software for 7 years and find Optimum and its staff wonderful to work with.

Virginia Baer, VP of Finance, American International Chemical Inc
Source: Capterra
Manufacturing

We have a union piece-work incentive work shop, so we have our own custom programs that fit with Optimum Solutions’ system and the process was easier than expected.

Curt Loewen, I.S. Director, McLaughlin Body Company
Manufacturing

Support has always been a 5 out of 5. We always get quick responses to our issues.

Ronald, Computer Systems Manager , Klauer Manufacturing Company
Source: Email
Manufacturing

I would definitely give Optimum support 5 stars!

Lisa, Payroll Manager, Eco Finishing Company
Source: Email
Retail & Other

I just wanted to say that your support team is the best. Our Support Representative does a great job for us and I just wanted to say thanks for the continued support.

Raymond Damato, Corporate Information Systems Manager, Archon Corporation

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Information Systems Manager Laura Schwickerath, Five Star Cooperative

I would like to compliment our support representative and let others at Optimum know how good of job that she does with Customer Support. She remembers situations that we have called in on for support that will end up impacting our quarterly reports a couple months later. I don't even remember them but she does. We appreciate the good job she does.