Once again, I think Optimum support for payroll and time attendance is terrific. I have no complaints at all. In fact, I daresay that, out of all the software that Fair-Rite products has that deals with support, Optimum has one of the best if not the best support.
Reid EntitiesCompany: Reid Entities
Number of Employees: 150
The HRIS Issue
Before selecting Optimum, Reid Supply Company had outsourced their payroll for several years. Their payroll consisted of five companies with bi- weekly paid employees. The company was frustrated by the lack of control they had over the payroll process, as they were tied to the schedule and limitations of the outsourcer. Reid was also dissatisfied with the outsourcerʼs reports which had limited capabilities. The company recognized the areas in which they could most maximize efficiency was their payroll and HR databases. The Controller of Reid Entities, Steve Holt said, “We knew that we needed to get payroll and HR onto a shared and integrated database. That became a top priority in our search for a new HRIS system.” The main benefits Reid was looking to gain were, more control, high quality reporting and a single source database all at a lower cost.
The HRIS Solution
Reid is now fully running on Optimum’s Payroll and Human Resource software and now has a completely streamlined payroll process.
An Easy Conversion
Reid was extremely impressed with the ease of conversion to Optimumʼs software. The prior data was included, which was particularly important because the team did mid-year, July 1, implementation. The conversion of data from January to June allowed for the employees to receive only one W-2. Optimum used a live data approach for training and conversion which made this process much easier. Breaking the training into shorter online sessions allowed for a less disruptive implementation process and support was provided directly by OSI employees rather than through a 3rd party re-seller. Holt reported, “We were very impressed with OSIʼs approach to training and implementation. With their help, we were able to convert two quarters of data for four companies (150 employees total), learn how to use the software and perform multiple tests of the system within 10 weeks. The data conversion went very smoothly and the folks at OSI did extensive testing on their end to help ensure the converted data agreed to the filed data.” After an easy and successful conversion, Reid Entities is now processing payroll in record time and filing their taxes without any issues.
One Database Functionality
Optimum Solutions offers a completely integrated HRIS system that runs on one database. “We knew that we needed to get payroll and HR onto a shared and integrated database. That became a top priority in our search for a new HRIS system,” said Steve Holt, controller of Reid Entities. Optimumʼs system was able to completely satisfy these requirements and at a fair price. “We have been very pleased with all aspects of the purchase, implementation and use of the Optimum software,” said Steve, “We would be pleased to recommend Optimum Solutions to others.”
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