I have worked with several different payroll systems in my career and your program is far and away the best I have ever used, but what makes your company so special to me is the Customer Service Representatives.
Milan Supply Chain SolutionsCompany: Milan Supply Chain Solutions
Number of Employees: 550
The HRIS Issue
Milan Supply Chain Solutions, formerly Milan Express, is a transportation carrier that has over 500 employees throughout nine different states. Prior to converting to Optimum Solutions, Milan was using a stand alone solution for payroll with no application for human resources. With their previous payroll software, Milan could not print checks for the entire company in one processing run, they had to run each pay type - salary, hourly and mileage - separately. Furthermore, with no HR system in place, the staff wasted a large amount of time having to manually process paperwork for all their employees. These combined issues led Milan to search for a new integrated payroll, HR and time and attendance software solution.
The HRIS Solution
Milan Supply Chain Solutions has been able to save their staff an extreme amount of time by switching to Optimumʼs integrated Payroll, HR, Time & Attendance software. The most impactful changes Milan has experienced are the ability to create and run reports, automate human resources and process child support and garnishments. Their HR department has saved an immense amount of time by no longer having to constantly go back and forth to filing cabinets. Altogether, the entire payroll process is much faster, calculating of current deductions is much easier and neither have to be done manually. As an additional benefit, Milan Supply Chain Solutions said Optimumʼs service is always friendly, helpful and quick to respond.
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