• FAQ
  • What Is A Dedicated Support Rep?
FAQ

What Is A Dedicated Support Rep?

A dedicated support representative is assigned to all of our clients when they purchase our software. This individual is your go-to contact at Optimum who will get to know you and how you use the Optimum software. This makes forming a business relationship between you and your support representative much easier than other solutions that allow a different support person to answer any questions you may have.

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HR Manager Tori Malone, Partners In Opportunities, Inc.

Questions are answered promptly and the step by step instructions that include print screens to view as I am performing each step. Reports are easy to obtain and I like that they can be produced in various formats (PDF, Excel, etc.)