• FAQ
  • What Is A Dedicated Support Rep?
FAQ

What Is A Dedicated Support Rep?

A dedicated support representative is assigned to all of our clients when they purchase our software. This individual is your go-to contact at Optimum who will get to know you and how you use the Optimum software. This makes forming a business relationship between you and your support representative much easier than other solutions that allow a different support person to answer any questions you may have.

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Payroll Director Gina Luciano, WorkNow, Inc

His customer service skills have gone above and beyond our expectations and he has provided the answers to our needs each and every time.