FAQ

Is Optimum HRIS® Compliant With The Affordable Care Act (ACA) Changes?

Optimum provides the required Average Hours Worked report to assist with determining which employees are considered full-time equivalents as well as forms 1094 and 1095. Additionally, Optimum has a report which will determine an employee’s health care affordability under the minimum essential coverage regulations. Optimum continues to stay informed of upcoming ACA requirements and keep our clients informed.

What Is A Dedicated Support Rep?

A dedicated support representative is assigned to all of our clients when they purchase our software. This individual is your go-to contact at Optimum who will get to know you and how you use the Optimum software. This makes forming a business relationship between you and your support representative much easier than would solutions that allows a different support person to answer any question you may have.

What Is Direct Deposit?

Direct Deposit refers to the process of a payroll provider depositing an employee’s paycheck directly into their bank account rather than providing the employee with a paper paycheck.

What Is A Pre-Note?

A pre-note is test data that is sent to an employee’s bank account to ensure direct deposit is set up correctly.

What Is The Difference Between A Pay Card And A Debit Card?

A pay card is often used to pay employees who want direct deposit, but do not want to it associated with a bank account. Pay cards function similarly to debit cards, as they can be used at point of sale purchases and to withdraw cash from ATM’s.

What Is The ACA?

The Affordable Care Act (ACA), also known as ObamaCare, is the health care reform program that took effect in the United States on March 23, 2010 and requires all U.S. citizens to have health care or pay a fine.

What Is The Difference Between Outsourcing And An In-House Solution?

With outsourcing, a third party HRIS vendor will take the employee and time information submitted by an employer, and uses the data to print and send checks directly to employees. An outsourcing provider will also file taxes for an employer. Using an in-house or premise-based system, an employer will collect the necessary time & employee information needed to process the payroll, print checks and file taxes within the in-house HRIS software.

Does Optimum Do Your Tax Filing?

Our solutions allow you to easily file your own taxes on your own as we keep our payroll software up to date with federal, state and local tax rates.  Optimum does have a partner that provides tax filing, if preferred.

What Is A One-Database System?

A one-database system allows users in HR and payroll departments to share certain employee data across different applications without each department having to enter the employee data multiple times. Unlike “interfaced” systems, a one-database software system has a single master employee file where all applications can access the employee information. All updates are made in real time, and all double entry is eliminated.

What Is The Difference Between HRIS And HRMS System?

HRIS stands for Human Resources Information System, while HRMS stands for Human Resources Management System. Often times the two are used interchangeably, however there is a slight difference. HRIS systems are used to track the numerical portion of employee information, such as social security numbers, tax information and schedules. HRMS systems are able to monitor employees on a more qualitative perspective. This can include tracking performance, employee’s satisfaction surveys and other personnel issues.

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Payroll Assistant Cessy Montesino, WorkNow, Inc

Even, when he doesn’t know the answers to our questions he finds a way to get an answer to us. He has provided us with Excellent Customer Service.