Wouldn't it be wonderful if your phone rang less? Wouldn't your work life be easier if the employees that you pay understood just a little more about payroll so they didn't have to ask you to help interpret their checks and Forms W2? This educational webinar will offer ideas that can help you deliver payroll information to employees outside the payroll department -- from onboarding new hires to handling life-change events to explaining government forms and services.
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I would like to compliment our support representative and let others at Optimum know how good of job that she does with Customer Support. She remembers situations that we have called in on for support that will end up impacting our quarterly reports a couple months later. I don't even remember them but she does. We appreciate the good job she does.